Streamline your approach to auto repairs with Arnie, the motor claims management cloud-based software that gets your customers back on the road faster.

Reduce the cost of claims and cut repair times in half

Save time and money by automating your processes with cloud-based technology. Arnie gives you the flexibility to customise workflows, streamline processes and action auto repair claims efficiently. 

Integrate

Generate

Make better, more informed decisions with Arnie

Tired of dealing with unhappy customers, finicky information systems and outrageous repair quotes? Put it all behind you with Arnie, the claim management software that makes processing claims easier for your business and everyone else involved.

Over 12,400 happy users work with Arnie to manage every aspect of the claims process from start to finish. Combining automated workflows and collected industry data into one centralised platform, we link key stakeholders with repairers across the country for a seamless customer experience.

Automate

Centralise your tools, stakeholders, communications and industry data on one user-friendly platform. Linking you to the unique systems of insurers, assessors and repairers, you’ll have complete visibility into each task and every claim with the push of a button.

Make data-driven, strategic business decisions with Arnie. With robust reporting capabilities, the auto claims platform provides powerful insights into productivity and performance across your organisation.

Designed to adapt to even the most complex claim requirements, with Arnie you can eliminate duplicate efforts and time-intensive manual inputs. Automated workflows and dashboards give claims staff, managers, assessors and repairers easy access to everything they need.

Increased efficiency

Easy-to-navigate features

Simplicity is at the core of who we are. With no special training required, users will be experts at processing after just a few claims. Our iPad and tablet friendly interface also enables 24/7 access anytime, anywhere.

Controlled costs

Provide customers with competitive quotes and benchmark parts and repair costs to ensure further transparency. By reducing the payment time for repairs, you can improve both customer experience and customer satisfaction.

Process claims faster and keep customers in the loop every step of the way. Built for on- the-go management, with Arnie claims staff can quickly access job status and any pressing updates while the customer is still on the line.

Robust security

Your data is always secure with Arnie. Set access permissions to control who sees and interacts with it, auto save updates and preserve data integrity. All data stays in Australia and is encrypted in transit and at rest.

Utilise templates or create adhoc reports, dashboards or scheduling functions to enable automatic approvals, processing and delivery. Reports are easy to interpret and represented by graphs, tables and crosstabs.

On-demand reporting

Track jobs in real-time

Process claims faster, cheaper and more accurately

We work with you, for you

Policy holder initiates a claim with one click

Claims staff then creates the claim and requests a quote from repairers immediately

Assessor analyses the quote and approves the repair or writes off the loss

Invoices matching approved quotes are paid automatically

Workflow is monitored closely until completion

Repairer or salvage agent is engaged

Manage every aspect of your auto repair claims process

From vendors and quotes to invoicing and reporting, Arnie has you covered

Integrations

Arnie (APAC) Pty Ltd ABN 39 635 712 257 

Find out how Arnie can work for your organisation

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